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| 00:58:55 | <@JAA> | Ah, OVH RBX had a sad today. |
| 00:59:19 | <katia> | Oh? |
| 00:59:42 | <@JAA> | https://network.status-ovhcloud.com/incidents/4fjr9mjs25q5 |
| 01:00:42 | <katia> | All of rbx? |
| 01:01:09 | <@JAA> | Only a good chunk of it, it seems: |
| 01:01:11 | <@JAA> | > This incident affects: Infrastructure || RBX (RBX5, RBX6, RBX7, RBX8, RBX10). |
| 01:01:22 | <katia> | At least no migration to cloud yet |
| 01:04:22 | <@JAA> | Not entirely clear what was affected, really. |
| 01:04:30 | <@JAA> | There's this on one room of RBX7: https://bare-metal-servers.status-ovhcloud.com/incidents/2511dw88gr95 |
| 01:06:19 | <@JAA> | My server went down twice (once at the original outage, and once when they switched power) and was then stuck in some boot loop. Apparently booting from local disk requires network so they can do PXE to then tell it to boot from disk. |
| 01:07:23 | <steering> | not too surprising to me, they probably just cycle the power whenever they need to reclaim a machine |
| 01:08:10 | <@JAA> | I mean, it's a dedi, the data's on the disk, which they'd probably wipe anyway. |
| 01:10:25 | <@JAA> | But I guess adjusting the boot target is easier this way than having to mess with the UEFI, maybe? |
| 01:18:54 | <steering> | I would imagine they don't want to have to go touch it just to reinstall or provision for a new user, just power cycle it and then PXE boot checks in and gets the "wipe and lay down an image" image... |
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| 01:21:06 | <@JAA> | Yeah |
| 01:21:32 | <@JAA> | Or when the user wants to go into rescue mode. |
| 01:22:18 | <steering> | that's secondary, they could charge for it otherwise after all :P |
| 01:22:29 | <steering> | https://www.datacenterdynamics.com/en/analysis/ovhcloud-fire-france-data-center/ I love how they repeatedly promised details about what happened |
| 01:22:38 | <steering> | "oh we just can't share anything yet because insurance isn't done" etc |
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| 01:24:33 | <@JAA> | They could, sure. Also for KVM. Yes, looking at you, Hetzner. |
| 01:25:10 | <@JAA> | To be fair, I think Hetzner actually has physical KVM devices that someone walks to your server and hooks up, based on what I've read. |
| 01:29:39 | <steering> | >Was OVHcloud lying or incompetent about Bluepad’s data? We don’t know, but we know one thing more. The data could have been saved, because OVHcloud retrieved an undamaged Bluepad hard drive from the wreckage. The data was still there - until OVHcloud broke its own procedures and switched the drive on, at which point it formatted itself and the data was lost. |
| 01:29:44 | <steering> | lol |
| 01:30:24 | <@JAA> | Oof |
| 01:30:41 | <steering> | - promised their own report on the fire, never delivered - got the fire inspectors report taken down - promised to start a whole lab dedicated to DC fire safety, never did |
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| 04:40:32 | <that_lurker> | how long ago was the fire? |
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| 04:42:02 | <steering> | March 10, 2021 |
| 04:43:10 | <steering> | the article I linked has details but basically they stopped acknowledging it after ~2022 |
| 04:46:53 | <that_lurker> | ok, then its odd. Those things do take time, but usually only two ish years max. I wonder if there is some board member or share holder pressure to keep the stuff from the public |
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| 04:49:02 | <steering> | yeah. those weren't the only promises either. free backups for all customers, etc |
| 04:49:34 | <steering> | kinda silly stuff tbh, "yeah sure you are" |
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| 15:01:13 | <kiska> | katia: Oh this was the longest I was on hold for during covid https://server8.kiska.pw/uploads/f5ca6fb237658fb5/20200828-095658-137678%40sip.myrepublic.com.au-outgoing.wav |
| 15:01:23 | <kiska> | Was just listening to this for a good 433 minutes |
| 15:01:36 | | katia turns on windows media player |
| 15:02:05 | <katia> | kiska, seems like they would speak english at least |
| 15:02:20 | <kiska> | During covid auspost did that to me |
| 15:02:24 | <kiska> | And I work there :D |
| 15:02:40 | <kiska> | But yeah, hetzner do speak English, you just need to ask them to do so |
| 15:09:36 | <kiska> | katia: Actually no... auspost wasn't the longest, it was nsw healthdirect during covid some reason it got rid of my vaccine booking and I had to call up, was on hold for 612 minutes |
| 15:09:47 | <katia> | nice |
| 15:09:54 | <katia> | how do you know you are not on hold anymore |
| 15:09:55 | <kiska> | I called up at 2pm, and they answered the phone at 12am... |
| 15:10:07 | <kiska> | You listen :D |
| 15:10:18 | <@JAA> | Your call is very important to us. |
| 15:10:28 | <katia> | Your call is very important to us. |
| 15:10:56 | <kiska> | https://server8.kiska.pw/uploads/0a25f6c040ba1d55/20210818-145627-1800571155%40sip.myrepublic.com.au-outgoing.wav Here is when I called and their "estimated" wait time |
| 15:13:46 | <nukke> | https://www.youtube.com/watch?v=N7xn5zeJ4D4 |
| 15:13:53 | <nukke> | Nothing beats Opus No. 1 |
| 15:14:11 | <kiska> | I have been played that for 4 hours one time |
| 15:15:07 | <kiska> | katia: And here is NSW Healthdirect's hold music I sat listening to for 10 hours https://server8.kiska.pw/uploads/d0ee225ac43fb668/20210818-153204-1800571155%40sip.myrepublic.com.au-outgoing.wav |
| 15:15:42 | <kiska> | And the second version of their automated thing https://server8.kiska.pw/uploads/63f0972917cf7179/20210818-164827-1800571155%40sip.myrepublic.com.au-outgoing.wav |
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| 15:37:42 | <game24> | Hi |
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| 16:09:05 | <@JAA> | The Lounge-- |
| 16:09:06 | <eggdrop> | [karma] 'The Lounge' now has -30 karma! |
| 16:09:42 | <nulldata> | lol |
| 16:12:22 | <@JAA> | :-) |
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| 16:15:08 | <katia> | znc++ |
| 16:15:08 | <eggdrop> | [karma] 'znc' now has 2 karma! |
| 16:15:24 | <@JAA> | irssi++ |
| 16:15:25 | <eggdrop> | [karma] 'irssi' now has 0 karma! |
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| 16:24:01 | <Exorcism> | weechat++ |
| 16:24:04 | <eggdrop> | [karma] 'weechat' now has 1 karma! |
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| 16:27:10 | <nulldata> | AIM++ |
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| 19:11:49 | <TheTechRobo> | JAA: What did it do this time? :P |
| 19:41:54 | <steering> | nukke: the comments on that video are great |
| 19:44:15 | <nukke> | wait what the heck? why is my username different |
| 19:44:22 | <nukke> | I never changed it to doll o_O |
| 19:44:58 | <nukke> | 🤦 I had page translate on oops |
| 19:46:01 | <steering> | back when i used to work in customer service the worst part was listening to the same hold music any time another queue got backed up. |
| 19:46:18 | <steering> | every caller waiting on hold: screw this i'll just press a random different button at the menu, it's all the same person |
| 19:46:38 | <steering> | me: great, another 5-10 minutes of listening to hold music because i'm not allowed to help people with that |
| 19:47:46 | <@JAA> | TheTechRobo: Sorry, that's not safe to share here. It involved private parts. ;-) |
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| 20:09:23 | <imer> | JAA bonk++ |
| 20:09:23 | <eggdrop> | [karma] 'JAA bonk' now has 5 karma! |
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| 21:57:54 | <katia> | JAA bonkìì |
| 21:58:05 | <katia> | JAA bonk++ |
| 21:58:05 | <eggdrop> | [karma] 'JAA bonk' now has 6 karma! |
| 22:01:33 | <@JAA> | ì |
| 22:02:38 | <DigitalDragons> | ì++ |
| 22:02:39 | <eggdrop> | [karma] 'ì' now has 1 karma! |
| 22:23:10 | <nukke> | https://www.anandtech.com/show/21542/end-of-the-road-an-anandtech-farewell |
| 22:23:12 | <nukke> | Holy shit |
| 22:41:26 | <nulldata> | TheTechRobo - pipe to null |
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| 23:34:55 | <tech234a> | nice subdomain name these people have here :) https://ubuntu-archive-team.ubuntu.com/phased-updates.html |
| 23:35:09 | <tech234a> | status of phased update rollouts on Ubuntu |
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